Dashboard
Work an Issue
Enter the operational problem you need to solve
Describe the issue in your own words. HDCC identifies the claim stage, classifies the issue type, and routes you into the correct existing workflow node — without restarting the whole stage pathway.
Do not enter claimant names, Social Security numbers, dates of birth, addresses, or medical-record details. HDCC is an operational decision-support tool, not a claimant database. Enter only the non-identifying operational question.
Examples
Two ways into HDCC: Use Work an Issue when you already know the operational problem, or pick a guided stage workflow when you want structured stage-by-stage support.